Receptionist
Harrison-Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fourth time placing in the Top 100 Best Mid-Size Companies to work for in the UK. We are an employer of choice because we have a culture that challenges the conventional law firm approach and focusses our energy on getting great results for our clients, while attracting and developing brilliant people.
We are seeking a Receptionist to work in our office in the heart of Garstang town centre.
The overall purpose of this role is to provide appropriate reception support to the branch office by ensuring calls are transferred efficiently, post and card payments are processed accurately, meeting and greeting clients whilst also providing our clients with a high standard of client service, ensuring that the image and ethos of the firm is projected at all times.
The role:
- Supporting the Service Lines to provide an efficient and effective reception service for client and visitors both in person and over the telephone to include being able to ask callers simple straightforward questions in a sympathetic manner about their query to provide the teams with further information before a call may be returned and also to be able to check a matter and provide a straightforward update on a transaction
- Administration of the daily post procedures for members of the branch team to meet all required deadlines
- Meet and great all clients and visitors and advise the appropriate person of their arrival
- Processing and recording of client ID
- Processing and recording of card and cheque payments
- Management of reception supplies and stationery stock levels; ordering from suppliers with the appropriate authorisation
- Managing the office petty cash ensuring this always balances
- Ensuring the visitors’ book is completed for all non-clients or colleagues and ensuring visitor lanyards are provided and then returned
- Receiving all deliveries and provide notification to the appropriate department or individual
- Maintenance of meeting rooms and reception area including the watering of plants
- Management of meeting rooms and desk space
- Communicating with the operations teams and providing support to the branch lead as and when required.
Skills and experience
- Reception experience within a professional services environment
- Accuracy and attention to detail
- Clear and confident communicator
- Professionalism and client focus
- Approachable and flexible
- Excellent IT skills, confident in using Microsoft Outlook, Word, Excel.
Apply Here
Harrison Drury is ranked by leading independent guide to the UK’s top legal firms and solicitors, Legal 500.
The guide highlights the solicitors who are providing the most cutting edge and innovative advice to clients and we are ranked across our range of practice areas and people.
