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Complaints Management

At Harrison Drury, we strive to provide outstanding client service to all our clients. We do however recognise though that you may not be fully satisfied by the way in which your case has been handled. When something goes wrong, we need you to tell us about it as this will help us to improve our standards.

We have a designated Complaints Handling team who are on hand to assist if you feel you would like to speak to someone about any issues regarding the handling of your case.

If you would like to speak to us over the phone, please call us on 01772 258321

Download complaint’s procedure